Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
Should I use butane or propane for my caravan or motorhome?
Both butane and propane gas bottles can be used in caravans and motorhomes, provided the correct regulator is fitted. Propane is often the preferred choice for year-round touring, as it performs well is colder temperatures, while butane is better suited...
What size bottle is best for what use?
The best gas bottle will depend on how often you travel, which appliances you use, as well as the space available in the unit’s gas locker for you to store your gas bottle.
Smaller bottles are ideal for shorter trips and occasional use, whereas larger...
How do I connect my gas bottle in my caravan/motorhome?
Most caravans and motorhomes are fitted with a regulator that allows you to safely connect your gas bottle to the vehicles gas system. Before connecting a bottle, always check that your regulator and hose are compatible and in good condition.
If unsure...
How can I safely store my gas bottle?
Gas bottles should be stored securely in the unit’s gas locker. The bottle should be kept upright and properly secured to prevent movement whilst travelling.
Before setting off, ensure the cylinder valve is turned off when not in use and regularly check...
Where can I buy gas bottles for my caravan/motorhome?
Gas bottles for caravans and motorhomes can be purchased either:
o Directly from the Gas Bottle Shop – purchase your bottle online for delivery straight to your door
o In-store from a local stockist – buy your bottle directly...
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.