Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
Which size bottle should I use for my indoor heater?
Both the 7kg and 15kg butane bottles are suitable for use with indoor heaters. The size of the bottle needed will mainly depend upon the size of your indoor heater i.e. larger indoor heaters require larger butane bottles. In most cases, your appliance...
How do I connect my gas bottle to my indoor heater?
Most indoor heaters will come readily equipped with a compatible regulator attached to the hose. If this hasn’t been provided, or you require a replacement regulator, head to Hamilton’s Gas for a suitable regulator for your indoor heater.
How can I safely store my gas bottle?
Butane gas is different from propane gas in that in can be stored indoors. Up to 30kg of butane gas bottles can be safely stored inside, if they’re stood upright, and kept away from sources of fire and ignition.
Where can I buy gas bottles for my indoor heater?
Gas bottles for indoor heaters can be purchased from two places
o Online through the Gas Bottle Shop – with delivery directly to your door
o Directly from your local retailer – buy in-store from your local stockist
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.