Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
Which size bottle should I use for my BBQ?
Depending on the size of your BBQ, we’d recommend one of our two green BBQ gas bottles:
o 5kg Patio Gas – suitable for BBQs with 3 burners or less
o 13kg Patio Gas – suitable for BBQs with 4+ burners
How do I connect my gas bottle to my BBQ?
To connect your BBQ gas bottle to your BBQ, you will be required to use a compatible regulator. As standard, most BBQs come equipped with a regulator and hose, however some models may come without, and over time, regulators may need to be replaced for...
How can I safely store my BBQ gas bottle?
Always store your green gas bottles outside in a well-ventilated area, away from any source of heat or ignition. Ensure that your bottles are always stood upright.
Where can I buy BBQ gas bottles?
Gas bottles for BBQs can be purchased either:
o On the Gas Bottle Shop – order online for delivery direct to your door
o From your local retailer – head to a local stockist to purchase a bottle
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.