Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
What appliances are the different types of gas used for?
Calor’s gas bottles can be used with a wide variety of appliances, from BBQs to indoor heaters to large mobile catering vans. Discover the best bottle for your specific appliance/use here.
Where can I buy Calor gas bottles?
Calor gas bottles can either be purchased:
Through the online Gas Bottle Shop, for delivery straight to your door
Directly from a Calor stockist – find your local retailer here
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
What is the difference between a new bottle and a refill?
To purchase a Calor gas bottle, you must have an active CRA (Cylinder Refill Agreement). If you’re buying a bottle for the first time (i.e. a new bottle), then you will also be purchasing a CRA at the same time.
Once you are in receipt of a CRA, you...
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.