Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
How do I connect my gas bottle to my patio heater?
Many patio heaters come with an appropriate regulator to attach the hose to the cylinder as standard. However, if your appliance does not come with this, or you’re at a point where you need to replace your regulator, we would recommend checking out Hamilton...
How can I safely store my gas bottle?
To store your gas bottle safely, any green or red Calor gas bottles should be stored outdoors. This should be in a well-ventilated area that is away from any sources of ignition or heat. Additionally, the bottle should always be placed in an upright ...
Where can I buy gas bottles for my patio heater?
Gas bottles for patio heaters can be purchased in one of two places:
o Through the online Gas Bottle Shop – order bottles for delivery direct to your door
o From your local stockist – head to a retailer to purchase a bottle ...
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.