Frequently Asked Questions
Learn more about our Butane, Propane and Patio Gas bottles and how to refill, exchange and return when you no longer need them.
How can I get a refill of my Calor gas bottle?
There are a couple ways in which you can get a refill for your empty Calor gas bottle:
Order online from the Gas Bottle Shop, with delivery made directly to your address
Find your local stockist and manually exchange your bottle in store
To exchange...
Cylinder Refill Agreement
What is a CRA and what does it mean for you
When you buy a gas bottle from us, you'll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it's empty, you can simply exchange it for a pre-filled cylinder within the same category group, or return the cylinder in good order to a Calor Centre for a partial refund*. See Refills, exchanges and returns. for full details.