We are prioritising cylinders for home heating and key business infrastructure at this challenging time. Please read our full statement

2kti0v9p7jefdnzod7982

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Product Code 2kti0v9p7jefdnzod7982

Delivery time

Currently 5-10 working days (This is currently longer than usual due to the current situation)

Delivery charges

£5 per order

Who will deliver my order?

We have a network of retailers who stock our gas bottles. When it comes to deliveries, they help us out. Depending on where you are in the country, our gas bottles are either delivered by one of our Calor Centres or by one of our retailers. We will let you know who your order will be delivered by after you place a order.

Delivery updates

Our updates vary depending on who is delivering your order. If your order is being delivered by one of our Calor Centres, you will notified by email on the the day your order is loaded onto the vehicle.

Delivery Instructions

If you have any specific delivery instructions, such as where you would like your order to be left, or if you are having an empty bottle collected, where it will be located, please let us know in the "Delivery instructions" when you place your order.

Collections

When a refill is ordered, you indicate which gas bottle you have for us to collect. This bottle must be available to collect by the delivery driver or you will be charged for a cylinder refill agreement.

Delivery restrictions

For safety reasons, we are unable to deliver gas bottles to basement properties, residences above a 3rd floor or any residences in buildings with 5 floors or more.

Which gas bottle? Refills, exchanges and returns Find a retailer

Forgot Your Password?

For more information on how to use the new Shop Order Management system for dealers, please take a look at our handy guide